ONLINE PAYMENTS NOW AVAILABLE!
The Westborough Water District is now offering our new ONLINE PAYMENT SYSTEM. Now you can securely view or pay your bi-monthly bill by using our safe and secure system with 24-hour access. You can make a one-time or sign up for reoccurring payments using your Visa or MasterCard, as well as personal checks. You can also view your charges and usage history.
Check it out! Please click on Pay below to access your account using our new
ONLINE PAYMENT SYSTEM
IMPORTANT INFORMATION CONCERNING YOUR ANNUAL SEWER SERVICE CHARGES
FOR FISCAL YEAR 2017-2018
CONSERVE WATER FROM JANUARY 3 THROUGH MARCH 3, 2017, AND SAVE ON YOUR SEWER CHARGE ASSESSMENT, BEGINNING WITH JULY 1, 2017.
CLICK HERE TO VIEW ENTIRE MESSAGE
IMPORTANT NOTICE REGARDING RATES AND OTHER FEES
The Westborough Water District (W.W.D.) Board of Directors held a public hearing on Thursday, July 14, 2016, to consider adopting revised water and sewer rates. After thorough consideration, the Board of Directors approved the proposed rate increases. The new water rate is $6.48 per unit. The new sewer rate is $8.02 per unit. The newly approved rates will become effective July 1, 2016, and will be reflected in bills issued on September 15, 2016.
The Westborough Water District (W.W.D.) Board of Directors also held a public hearing on, Thursday, July 14, 2016, to consider the approval of a report on collection of sewer fees on the property tax roll. The board approved the report as presented by Staff.
The Westborough Water District (W.W.D.) Board of Directors also held a public hearing on, Thursday, July 14, 2016, to consider recouping the administrative and field staff cost for administering reconnection charges during business hours and after hours, shut-off notice fee, charge back fee for online auto payment credit card charges, non-sufficient funds or returned checks, and unauthorized connection to District water service.
These fees were increased as follows:
Reconnection charges during business hours from $25.00 to $50.00
Reconnection charges after hours from $65.00 to $115.00
Shut-off notice fee from $15.00 to $30.00
Charge back fee for online auto payment credit card charges to $35.00
Non-sufficient funds (returned check) from $25.00 to $30.00
Unauthorized connection to District water service to $50.00
On August 14, 2014, following extreme drought conditions, the Governor's proclamation, and the State Water Resource Control Board adoption of emergency regulations mandated for the entire state of California, the Westborough Water District Board of Directors declared a Water Shortage Emergency and implemented its Water Shortage Contingency Plan.
The Westborough Water District Board of Directors also adopted Ordinance no.69, Prohibiting Wasteful Water Use within the District.
Make sure to read this ordinance in its entirety, as it pertains to every District customer!
The Westborough Water District requests all customers to reduce their consumption by at least 8%.
We encourage you to check our Conservation/Rebates page for more information on how to conserve and save money.
THANK YOU FOR YOUR COOPERATION!
Remember: "There's never enough water to waste!"
Additional water savings tips may be found at the Save Our Water website (a partnership between the Association of California Water Agencies - ACWA and the California Department of Water Resources - DWR)
WATER CONSERVATION STANDARD SELF-CERTIFICATION
The drought emergency regulation states that urban water suppliers calculating their self-certified water conservation standard need to post their data and underlying analysis to a publicly-accessible webpage. This is text from the emergency regulation:
Sec. 864.5. Self-Certification of Supply Reliability for Three Additional Years of Drought.
(a) To prevent the waste and unreasonable use of water and to meet the requirements of the Governor’s May 9, 2016 Executive Order, each urban water supplier shall:
(4) Post, within two weeks of submittal to the board, the data and underlying analysis relied upon by the supplier to determine the conservation standard reported pursuant to this subdivision to a publicly-accessible webpage;
Information about the drought emergency regulation is available at conservation portal.
Click here for the Westborough Water District’s Water Conservation Standard Self-Certification.
CITY OF SOUTH SAN FRANCISCO SEWER LATERAL COMPLIANCE CERTIFICATE
The Sewer Later Compliance Program has ended as of September 14, 2013, for Westborough Water District customers.
The City of South San Francisco recently approved an ordinance amending the City’s Municipal Code Regarding Water Quality Control and Sewer Lateral Construction, Maintenance and Inspection, which went into effect September 14, 2013. It clarifies that homes served by the sanitary sewer system owned and operated by the Westborough Water District are exempt from the City’s sewer lateral compliance certificate program. Without the exemption, this program would have required property owners in the District to have a plumber inspect/repair their sewer lateral prior to the sale of their home.
Please contact us at (650) 589-1435 if you have any questions or need further information.