ONLINE PAYMENTS NOW AVAILABLE!
The Westborough Water District is now offering our new ONLINE PAYMENT SYSTEM. Now you can securely view or pay your bi-monthly bill by using our safe and secure system with 24-hour access. You can make a one-time or sign up for reoccurring payments using your Visa or MasterCard, as well as personal checks. You can also view your charges and usage history.
Check it out! Please click on Pay below to access your account using our new
ONLINE PAYMENT SYSTEM
IMPORTANT NOTICE REGARDING RATES
The Westborough Water District (W.W.D.) Board of Directors is set to consider proposed water and sewer rate increases at a public hearing scheduled for 7:30 pm, Thursday, July 9, 2015.
The new rates will become effective July 1, 2015 (retroactively), and will be reflected in bills issued in early September 2015.
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URGENT MESSAGE REGARDING PARKING LOT The Westborough Water District is being required to make improvements to our parking lot to add a handicap parking space which will reduce the number of customer parking spaces from five to two spaces. With limited parking, we urge customers to sign-up for automatic payment deductions (click here for additional information) or use the Districtís drive-up drop box, preferably during non-working hours. Our parking lot tends to get really full on the due date of the bills and it will become even more challenging after the improvements are made. So, please note that if your payment is placed in the drop box on the due date, it will be considered timely received as long as it is in the box by the time we open the office at 8 a.m., the following business day.
On August 14, 2014, following extreme drought conditions, the Governor's proclamation, and the State Water Resource Control Board adoption of emergency regulations mandated for the entire state of California, the Westborough Water District Board of Directors declared a Water Shortage Emergency and implemented its Water Shortage Contingency Plan.
The Westborough Water District Board of Directors also adopted Ordinance no.64, Prohibiting Wasteful Water Use within the District.
Make sure to read this ordinance in its entirety, as it pertains to every District customer!
The Westborough Water District requests all customers to reduce their consumption by at least 8%.
We encourage you to check our Conservation/Rebates page for more information on how to conserve and save money.
THANK YOU FOR YOUR COOPERATION!
Remember: "There's never enough water to waste!"
Additional water savings tips may be found at the Save Our Water website (a partnership between the Association of California Water Agencies - ACWA and the California Department of Water Resources - DWR)
IMPORTANT INFORMATION CONCERNING YOUR ANNUAL SEWER SERVICE CHARGES
FOR FISCAL YEAR 2015-2016
REMEMBER: The water usage reflected on your upcoming March 15, 2015, bill will be used to calculate your annual sewer charges being assessed on your property tax bill for Fiscal Year 2015-2016. Any petitions for adjustments due to "increased usage must be due to an uncontrollable event or personal emergency" and need to be received by the Westborough Water District no later than May 15, 2015.
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CITY OF SOUTH SAN FRANCISCO SEWER LATERAL COMPLIANCE CERTIFICATE
The Sewer Later Compliance Program has ended as of September 14, 2013, for Westborough Water District customers.
The City of South San Francisco recently approved an ordinance amending the Cityís Municipal Code Regarding Water Quality Control and Sewer Lateral Construction, Maintenance and Inspection, which went into effect September 14, 2013. It clarifies that homes served by the sanitary sewer system owned and operated by the Westborough Water District are exempt from the Cityís sewer lateral compliance certificate program. Without the exemption, this program would have required property owners in the District to have a plumber inspect/repair their sewer lateral prior to the sale of their home.
Please contact us at (650) 589-1435 if you have any questions or need further information.