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The WWD is
a public agency that distributes treated water to and collects sewage from
nearly 4,000 customers.
The District bills customers every two months. Usual mailing dates are the
15th of January, March, May, July, September, and November.
The bills consist of a water charge and meter service charge.
Effective July 1, 2008, the sewer service charges will no longer be
billed bi-monthly. Instead, the sewer charges will be billed thru the
county's property tax bill.
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The
District gets its water from the San Francisco Water Department (SFPUC).
The SFPUC uses chloramine (a mixture of chlorine and ammonia) to disinfect
the water. Chloraminated water is safe for people and animals; however,
precautions must be taken to remove or neutralize chloramine during kidney
dialysis process, in the preparation of water for fish tanks and ponds,
and for businesses requiring highly processed water. Please ask District
personnel for additional information.
The
District bills customers for the actual units that are registered by the
water meter. Water meters are read bimonthly.
The
water rate is currently $2.94 per unit,
with one unit (HCF) equaling 748 gallons of water or 100 cubic feet.
There is no minimum charge.
The
sewer service charge pays for water that goes down the drain(s), which
needs to be treated in order to be released into the Ocean. District's
wastewater is processed by the City of Daly City’s North San Mateo County
Sanitation District (NSMCSD).
The
sewer service rate is currently: $5.73 per unit.
There is a minimum charge of 12 units annually.
Effective July 1, 2008, the sewer service charges will be
billed thru the county's property tax bill.
Customers' sewer charges
are based on their January and February water consumption. These two
months fall during our rainy season; hence, water used during this period
is normally used for indoor use only and not for landscaping,
etc. The sewer service charge is adjusted annually on July 1st of
each year.
New
customers' sewer charges
are based on the current assessment until they have established their own
consumption during the base period of January and February. The
sewer service charge is then adjusted annually on July 1st of
each year.
The meter service charge for residential customers is
currently: $12.70 (for 5/8" meters)
and $17.70 (for 3/4" meters)
per bimonthly period.
Click here to download
schedule for all other meters.
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Late
Payment Charges
are assessed as follows:
Unpaid Balances after 20 days
of the billing date, a 3.5% of the past-due amount or a minimum charge of
$3.50, whichever is greater.
Unpaid Balances after 30 days
of the billing date, an additional 5% of the past-due amount
or a minimum charge of $5.00, whichever is greater.
Door Collection Charges:
A $5.00 charge will be added to the amount due should you elect to pay
our service representative when at your premises to discontinue service
for non-payment.
Reconnection Charges:
Charges to have water turned back on are $15.00 during regular business
hours and $30.00 after office hours (this includes weekends and
holidays). It is unlawful for anyone other than Westborough Water
District personnel to turn the water on. Violation will result in meter
removal and a $25.00 fee.
RETURN CHECK FEES
A $25.00 fee shall be charged to any customer for any check (or ACH entry)
returned by the bank unpaid.
Currently, bills may be paid:
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In person
at the District Office, 2263 Westborough Blvd., South San Francisco
during the hours of 8:00 a.m. to 5:00 p.m. (cash, checks, money
orders, Visa, and MasterCard)
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After-hours
in our convenient 24-hour payment drop off box located near the garage
at the District Office. Please do not drop off cash in this box.
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By mail:
Westborough Water District, P.O. Box 2747, South San Francisco, CA
94083-2747 (checks or money orders)
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Direct Payment:
You may also sign up for our Direct Payment Program from your checking
or savings account. Click here to download
ACH Form.
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By using your own bank’s automatic payment withdrawal service.
Please make sure to allow at least seven business days for
posting.
The current Rate
and Fee Schedule was adopted by the WWD Board of Directors on September
13, 2007. Note: the Rate and Fee Schedule is currently under
revision.
Click here to download
Current Rate and Fee Schedule.
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